Digital Transformation
12 months
Full Time
On Campus
October 2023
Tuition Fee
€ 18500 (Individual)
€ 9500 (POLIMI MSc Alumni)
Professional Experience
Less than 3 years

Tel: +39 02 2399 2820


In today’s complex world awash with technology, fast-moving socio-cultural changes, and ultra-competitive business challenges, you need to find a way to keep ahead of the game. One way to build a strong competitive advantage is by integrating the activities of all the different areas that are involved in delivering products and services to customers.
To do this, a lot of companies are starting to appoint a Chief Operations Officer to coordinate the different functions. Here’s where Digitalisation and Industry 4.0 are becoming technological breakthroughs, and where Operations Managers will have to put a lot of their energy. That’s why an Operations Manager with specific skills in these areas is currently one of the most sought-after figures in any company.
Our International Master in Smart Operations and Industry 4.0 will give you the skills needed to manage Industry 4.0, bringing together the process, the product and the technological view. You will be trained to use Industry 4.0 as an innovative tool in your company and in supply chains, and you’ll also get the chance to boost sustainability along all tiers of the value chain.


Four international Master programmes come under the heading of Digital Transformation:

The above courses comprise modules of a collective-interest nature, during which students will together study topics relevant to the overall theme; after this they diverge, each offering modules specific to the relevant subject area.

Our International Master in Smart Operations and Industry 4.0 will give you the ability to manage the challenges of Industry 4.0, understanding the impact of digital technologies on future products and services and on innovative practices in Operations Management. On top of that, we at POLIMI GSoM can give you a perfect balance between a technological and a managerial approach, thanks to our strong links with companies and our innovative teaching methods.

We’ve designed our International Master in Smart Operations and Industry 4.0 in partnership with MADE – the top Italian competence centre for Industry 4.0.

MADE’s Digital and Sustainable Factory is the technical partner for businesses that want to manage innovation activities, technological transfer and applied research, giving direct assistance to implement I4.0 tools. They provide a wide range of knowledge, methodologies, and digital tools that encompass the entire product lifecycle. MADE not only supports companies in their digital transformation path towards Industry 4.0, but also helps them reshape their organisational, business, and strategical models for maximum competitiveness.

To cover such a wide range of services, MADE is composed of 42 companies (including technology suppliers, advisors, system integrators, education experts), 1 public body (Inail), and 4 universities (Politecnico di Milano, University of Bergamo, University of Brescia, University of Pavia).

Find out more on MADE’s webpage

  • 12 months
  • 100% in English
  • Innovative teaching methods with practical experience at MADE, the top Italian centre for Industry 4.0


  1. Industry 4.0 is a new industrial revolution, disrupting business models along the supply chains (McKinsey)
  2. Players using digital solutions moved faster and further than their peers during the crisis: as companies restore operations, digital technologies will be first and foremost for many (McKinsey)
  3. 94% of global manufacturing companies said that Industry 4.0 technologies kept operations running during COVID-19 (McKinsey)

We also work on your soft skills for professional development.

We’ve targeted our International Master in Smart Operations and Industry 4.0 to those of you who have Management & Economics, STEM (Science, Technology, Engineering, Mathematics) and Social Sciences backgrounds. This course is perfect for you if you want to get the professional expertise, approaches and tools to help your company design and manage successful international growth by taking advantage of digital technologies.


  • are willing to lead change for the better, backed by digitalisation and the digital technologies of Industry 4.0
  • have a strong quantitative background and analytical skills.
  • hold a bachelor’s/undergraduate degree from an accredited institution and an English proficiency certificate like IELTS (or equivalent) with a 6.5 overall (this is relevant only if you are a non-native speaker).

The International Master in Smart Operations and Industry 4.0 is a 12-month International Master programme offered by us at POLIMI GSoM. The course gives you the skills needed to manage the challenges of Industry 4.0, combining the process, the product and the technological into one holistic view. We keep you on your toes with our innovative teaching methods, combining smart learning, an extensive use of real case studies, and practical experience at MADE – the top Italian competence centre for Industry 4.0.

We teach this Master entirely in English.

Please note that we’ve designed this programme for recent graduates with ideally no more than 3 years of work experience. If you have more experience, you might also like to take a look at our International MBA programmes.


Industry 4.0 is about more than just production. Smart, connected technologies could transform
how parts and products are designed, made, used, and maintained. They could also transform
organisations themselves. (Deloitte)

  • 24% of the companies interviewed expect to hire new staff over the next two years. Automation plays a major role in creating more jobs (Manpower Group Report)
  • 21st century should be about supply chains: companies pay more attention to their supply-chain professionals, and business schools have refreshed their supply-chain curricula (Bloomberg)
  • €95,821 is the average salary for a Chief Operating Officer. The COO has a strategic cross-functional role within the company (Payscale)

Industry 4.0, the manufacturing model of the future: with the help of digital technologies, manufacturing companies will enhance interconnection and cooperation abilities among resources, which will dramatically change their efficiency and competitiveness.
(Osservatori Digital Innovation)


Because of the systemic view that we give you with this Master, you’ll be able to start from any of the many areas of Operations, for example:

  • Operations/Production Specialist
  • Manufacturing Specialist
  • Maintenance Specialist
  • Engineering Specialist
  • Quality or Quality Control Specialist
  • Planner/Supply Chain Specialist
  • New Product Development/R&D Specialist
  • Purchasing Specialist

The target position is Chief Operating Officer. This is the manager who has a cross-functional role, coordinating all areas of Operations, from Manufacturing to Maintenance, Engineering, Quality, Planning, Supply chain, and New Product Development.

Entry level jobs (e.g. Analyst, Manager, or Senior Manager) will depend on your previous work experience and academic background.

Discover more about the services of our Career Development Center


Please note that we process applications on a rolling basis, which means they may close even before the deadlines. Our limited number of seats available in the class means the sooner you apply, the better.

If you are a non-EU candidate, we recommend that you apply at least 3 months before the programme starts, to leave enough time for a Statement of Comparability of your degree and to apply for your student visa.


Fill in the form at and upload these documents:

  • your CV in English
  • university transcripts/mark sheets
  • bachelor’s/master’s degree (if already available at the time of the application)
  • copy of your passport or ID
  • digital picture
  • letter of reference 
  • motivation letter
  • Financial Aid Essay (if you’re applying for one of our tuition fee reductions)
  • English proficiency certificate: IELTS, TOEFL, TOEIC or equivalent (if already available at the time of the application)
  • Pay the Application Fee (EUR €100)


We will let you know if you have been selected for a Motivational Interview in English, which we will do online.


We will send you an e-mail with our final decision on your application, and if the result is positive, you will also receive scholarship information (if you applied for one).


After you receive our email and the admission contract, we kindly ask you to confirm your participation in the programme by paying the first instalment.

The programme costs €18,500. These costs cover the entire length of our programme, but they do not include living and travel expenses. If you’ve done a Master of Science programme at Politecnico di Milano in or after 2020, your tuition fee is €9,500.

We at POLIMI GSoM have partnered with Flywire to accept payments from international students worldwide. 

Applicants of the International Junior Specialising Masters can apply for fee reductions. These are given out on a first-come, first-served basis, so it’s a good idea to apply early. If you’d like financial aid, you need to request it when you submit your application form – please note that late requests for financial aid won’t be considered.

Please note that we don’t offer full scholarships, and that the DSU and other scholarships offered by Politecnico di Milano and the Italian Government cannot be used for POLIMI GSoM’s programmes.

Discover more on our financial aid opportunities


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